• Advanced capabilities - Get all the functionality of GoldMine, but with a number of advanced capabilities for integrating with Microsoft® Outlook®, HEAT® Service & Support, IP Contact Center, the soon-to-be-released GoldMine IP Voice Suite, and other valuable add-ons.
• GM+Browser –View information from external sources such as other databases, back office systems, and websites.
• Contact search center workflow enhancements – Streamline multiple step processes by performing tasks without moving contact records within GoldMine.
• Pluggable Active X/HTML Containers –Integrate applications such as SoftPhone with this seamless development tool.  
• Microsoft reporting services integration – Leverage functionality within Microsoft SQL to deliver additional value to users. 
• Company-centric viewing - Instantly access a company-centric view of customer and contact information, including complete histories, sales, and calls. GoldMine Corporate Edition supports a large number of contact records and users.
• Reporting and analysis - Analyze your leads, sales, and marketing.  GoldMine Corporate Edition includes the functionality to create, manage, preview and generate reports from a central area.
• Synchronization - Automate synchronization via GoldSync.
• Remote data access - Accomplish web access with iGoldMine or iGoldMine Plus.
• Integration with Microsoft Outlook and Exchange - Connect GoldMine and Outlook users to share contacts, email, calendaring and scheduling.
• Integration with HEAT Service & Support - Combine GoldMine and HEAT for a complete view of all interaction with contacts, including customer service and IT help desk issues.
• Business intelligence - Access business intelligence tools with integration to Microsoft Reporting Services, letting you analyze your data and schedule reports to automatically email to users.
• Automation - Automate database administration, as well as mass mailings by easily generating targeted, personalized email, letters and faxes from a central location.
• Team-based collaboration - Share critical information across teams or the organization, inside and outside your office.

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